Our Zapier/Raiser’s Edge NXT connector means your database can automatically send and receive data to and from:

other databases such as Zoho CRM, Salesforce and Microsoft Dynamics
services like Google Calendar, EventBrite and WordPress
email senders such as MailChimp, Constant Contact and Campaign Monitor.

Meaning that all your basic tasks can be automated.

What can I do with SmartSYNC?
Mail logo

‘Send my boss an email every time a new prospect is added to the database’

Mail logo

‘Record emails I choose from Yahoo/Outlook/Gmail in Raiser’s Edge as actions’

MailChimp logo

‘Keep MailChimp mailing list in sync with my Raiser’s Edge constituents (including email opt-outs)’

google calendar icon2

‘Add a Google Calendar reminder for my Raiser’s Edge constituents’ birthdays’

campaign monitor logo

‘Add someone to a Campaign Monitor automated email campaign when they donate’

PCA Predict logo

‘Tidy new addresses when they are added to Raiser’s Edge (pass through an address checker)’

Linkedin Logo

‘Append social information to a record automatically when it is added to Raiser’s Edge’

Google Sheets logo

‘Add constituents with a specific cons code to a Google spreadsheet’

It's secure

It uses Blackbaud's API

Your data is secure: we use Blackbaud’s own SKY API to connect to your database and Zapier’s platform to process the data.

It's simple

It's consistent

Anyone can build an integration through the Zapier integration editor and our staff are always on hand to help.


You are in control

You can build simple integrations or complex ones, add filters, conditional data flows and even send data to multiple locations in one zap. You can even set up different rules for different record types or users.

Well designed

Committed to quality

Well made; well maintained. Plus it avoids creating duplicate records. And if a Zapier connector does not exist we can code it up for you.

It saves you time

No manual import/export!

Once set up, the Zaps just carry on working in the background – you’ll only be alerted if there are issues to be reviewed.


It's proven technology

Zapier is arguably the market leader for integrating systems and SmartTHING are a Blackbaud preferred partner, having worked with their products for over 12 years.

How does it work?

Pick a trigger that sets your Zap into motion (ie. a new email address has been added to an RE NXT record).

Zaps complete actions while you get on with your other work (In this example, the Zap could automatically sync the email address and contact information for the record to a MailChimp list)

Examples of SmartSYNC in action


We have set up a Helpdesk section about Zapier. If you have any questions about Data Privacy, Costing Plans or Problems with your Feed, please visit the Helpdesk here.

Request a free trial

We are currently in the Early Access Program (EAP) phase of this product.

Our EAP programme is free and enables your organisation to use our newest products for an extended period for free.

You will receive an extended trial for your selected products. These are the full versions of the products and can be used on your test or live systems. They are provided on the basis that you provide feedback such as product improvements or bug reports.

Please note: Unfortunately places on our EAP programme for each product are limited. If accepted you will receive trial license details from us and usually a 'get you up and running' conference call and screen share.
  • Please indicate which product(s) you would like to trial within our EAP program
    Note: hold down the CTRL key when clicking your mouse to select more than one