SmartOUTLOOK saves your Outlook emails as an ACTION in Raiser’s Edge with one click.
SmartOUTLOOK is significantly quicker than Blackbaud’s standard email solution. Don’t wait around to record your emails in Raiser’s Edge.
SmartOUTLOOK enables you to edit the action before you save it. Blackbaud’s solution only allows you to save the email as it is. With SmartOUTLOOK you can:
When you buy SmartOUTLOOK, you now get SmartEMAIL for free. SmartEMAIL, when set up, means that emails can be automatically recorded in RE NXT simply by, for example, bcc’ing yourself or adding the email to a ‘record to NXT’ folder. It’s the ideal configure and forget recording of emails…
If the email comes from someone who is not a contact in Raiser’s Edge, SmartOUTLOOK allows you to add them as a contact to Raiser’s Edge. This is not possible in Blackbaud’s solution.
Works for self-hosted as well as Blackbaud hosted customers. It also works with all exchange servers even if you host those yourself.