Use Cases
CRM
Application
Keep your database addresses clean and uniform using SmartZIP

A free app for OLX forms to enable your donors to cover the transaction fee

Mailchimp and Raiser’s Edge: instant updates and efficiency savings
We were happy to work with this client and connect their Mailchimp Audience to their Raiser’s Edge database. The real time sync has provided numerous benefits to the client, such as be being able to see Mailchimp engagement statistics inside their Raiser’s Edge NXT.

Access not-for-profit website donations to Raiser’s Edge
Collaborated with the client and their Access Group Charity Website to seamlessly integrate real-time donation processing into RENXT, ensuring a fully automated and unobtrusive workflow, requiring no manual intervention from their team.

Mailchimp and Raiser’s Edge: Giving data in Mailchimp
We configured this integration with Raiser’s Edge and Mailchimp so the client could use live Raiser’s Edge giving data in their Mailchimp Audience to better segment and target contacts for their email campaigns.

SmartIMPORT for JustGiving to Raiser’s Edge
We provided our client with a tailored solution to streamline their donation import process from JustGiving to Raiser’s Edge (RE). Leveraging our robust SmartIMPORT tool, we efficiently imported both gift and gift aid data.

Mailchimp and Raiser’s Edge: a second Audience
We successfully integrated a second Mailchimp audience with Raiser’s Edge for our client, using separate solicit codes to control the sync whilst sending rich contact data. This seamless integration works in conjunction with their primary newsletter audience, empowering the client to send highly targeted emails utilizing Mailchimp’s advanced segmentation tools.

Online Express Google Analytics (GA4) Tracking Enabled
Leveraging our brand NEW knowledge base guide, we have successfully aided our SmartTRACK clients in migrating to GA4 tracking, in light of Google’s deprecation of legacy methodologies. Our SmartTRACK integration with Google Tag Manager and GA4 offers comprehensive insights and granular data, empowering your marketing strategy with a competitive edge.
Campaign Monitor to Raiser’s Edge NXT: University of Aukland
It was great working with The University of Auckland to tailor the integration between Campaign Monitor and Raiser’s Edge to meet their precise requirements. The Auckland team have then taken this further creating their own data flows to automate and support their other business processes, all within the SmartSYNC platform.

Website portal to Raiser’s Edge: Atlantic College
We set up SmartPORTAL for Atlantic College in order for them to stay in touch with their past students. The online form gathers all the required information to support their alumni activities whilst maintaining the security of the data.

Website portal to Raiser’s Edge: MS Trust
We worked closely with MS Trust to create a quick and efficient way for their telephone helpline team to use SmartPORTAL to process enquiries through a web portal. They can search and retrieve Raiser’s Edge (RE) records and then choose to update the information or add follow up actions. SmartPORTAL comes with an API and can be customised and extended to meet a wide variety of use cases such as this.
Online Store to Raiser’s Edge: The University of Winnipeg
We assisted in the set up of SmartSTORE for The University of Winnipeg in order for them to easily sell items required by students and staff.

Excel to Raiser’s Edge: Bennington College USA
We love helping you work faster and smarter. We built SmartPASTE over a decade ago to solve a very common issue when working in Query inside Raiser’s Edge and wanting to paste a long list of values. It now works with both RE7 self hosted and RE NXT Database View. Grab your FREE copy today.

LinkedIn to Raiser’s Edge NXT: Pine Crest School
SmartSOCIAL is our FREE tool for Raiser’s Edge NXT, which seamlessly connects LinkedIn to Raiser’s Edge. Join the ever-growing community of organisations that are benefiting from SmartSOCIAL, saving valuable time and resources while enriching their database.

Online Express custom design from: HSC Foundation


We updated the clients’ custom donation form which looks amazing and has been in use for a few years now. Working with their design we added an Online Express donation form in the background to pass the data to Raiser’s Edge. This allowed a snazzy design but with all of the data integration the client needed. Out latest updates better supported adding tributes and custom designations.

DotDigital to Raiser’s Edge NXT: SAT-7 UK
At SmartTHING, we thrive on challenges. We successfully navigated a complex set of requirements involving data synchronization between Raiser’s Edge and DotDigital, specifically addressing the client’s need to manage consent and user preferences in both systems.

Hivebrite to Raiser’s Edge NXT: Goodenough College
We were delighted to facilitate the integration between Hivebrite and Raiser’s Edge NXT by implementing customised data flows within SmartHIVEBRITE to precisely meet the client’s specifications. We synchronised biographical, contact and educational information in both directions.

iSAMS to Raisers Edge NXT: UWC Atlantic College
We enjoyed working with Pippi to map out her requirements and turn those into an agreed specification which we used as the basis to configure the integration from iSAMS to Raiser’s Edge. SmartISAMS handles the data processing and conditional logic to ensure the data flows are sent to Raiser’s Edge in the correct format.

Zoom to Raisers Edge NXT: UWC Atlantic College
Our integration with Zoom enables the seamless transfer of event information into Raiser’s Edge. This automated process ensures that missing event records are created using Zoom details, and event participants are added or matched to existing records, along with any custom fields from Zoom. Our client doesn’t have to lift a finger as everything is taken care of automatically.
It was very time consuming. This integration means we don't have to worry about this work and it seamlessly pushes data through from Zoom to Raisers Edge. The team at SmartTHING were very helpful and answered lots of my queries when this was being set up. I've found this tool to be really beneficial and it has taken away a lot of unnecessary admin tasks so we can focus more on fundraising and cultivating our donors. I strongly recommend this to others!"

EventBrite to Raiser’s Edge NXT: Randolph College
The SmartTHING team collaborated closely with our client to seamlessly transfer event, event ticket, and ticket payment details from EventBrite to Blackbaud’s Raiser’s Edge NXT event area. Together, we refined and enhanced the solution to include Order IDs, merged orders, and even full and partial refunds. Now, all the valuable data from the event is neatly stored on the constituents’ records in RE Database View and RE NXT Web view.
