You build it · Self-service imports

SmartIMPORT

The complete, extendable import solution for Raiser's Edge NXT. Bring data in from any source, on your schedule, through a wizard anyone on the team can use. You build your import routines, you own them, and you run them whenever you need to.

  • ISO 27001 & 9001 certified
  • 48+ automatic record-matching methods
  • Trusted by 100s of organisations worldwide

How it works

Build it once, run it whenever

A wizard-guided builder takes you from raw source to clean Raiser's Edge NXT records. No custom code, no consultants required.

Step 1
Connect a source

Point SmartIMPORT at your data: a spreadsheet, an SFTP drop, a SharePoint or Google Drive folder, or an API or webhook feed.

Step 2
Map with the wizard

Drag and drop your columns onto Raiser's Edge NXT fields. Dictionaries, transformations and auto-formatting clean the data as it maps.

Step 3
Review before it lands

Duplicates and matches are surfaced for your decision before anything is submitted. Nothing enters your database unreviewed.

Step 4
Run on your schedule

Run it now, schedule it, or let API and webhook sources trigger it automatically. Your routine is saved and ready for next time.

Bring data in from any source

Your data lives everywhere. Import it from anywhere.

Files

Spreadsheets and files

CSV and Excel, pulled from Google Drive, Google Sheets, OneDrive or SharePoint, or uploaded directly.

Infrastructure

Your own systems

Scheduled pickups from your SFTP servers and internal repositories, on the cadence your operations run to.

Add-Ons

APIs and webhooks

Fully automated imports from live feeds. Connect an application's API or point its webhooks at your routine.

Working alongside Blackbaud's built-in import
Raiser's Edge NXT includes a native import for straightforward contact-level loads, and it does that job well. SmartIMPORT is built for the tier above: multi-area imports, automatic matching at scale, and data that needs transforming on the way in. Many organisations use both.
Yours, properly

You build it. You own it. It stays yours.

Every import routine in SmartIMPORT is built, configured and executed by your team. Your configurations belong to you, and we treat them, along with your deployment details, as strictly confidential.

That is the point of the self-service route: your data operations stay in your hands, with our support team a message away when you want a second pair of eyes.

48+
Automatic matching methods

Across every major Raiser's Edge NXT data area

8
Data areas covered

Constituents, gifts, Gift Aid, memberships, events, tributes, consent and custom fields

20+
Years of Blackbaud experience

Behind the wizard, the matching logic and the support desk

Start building your first import

Bring a spreadsheet you already have and see it land in Raiser's Edge NXT, matched and clean. Want a hand? We can build your first import routine with you, or take integrations off your plate entirely with SmartSYNC.