Put AI to work on your Raiser's Edge NXT data. SmartAI maps your import files for you, works alongside your integrations, and puts your data and your other applications inside Claude and other AI chats. Every deployment starts with a consultancy engagement, configured to your Raiser's Edge NXT environment.
What AI does here
No new system and no data science team. AI arrives inside the tools you already use, and nothing changes in Raiser's Edge NXT unless you asked for it.
Bring a spreadsheet or file and AI suggests how each column maps to Raiser's Edge NXT, ready for you to check and approve. Part of SmartIMPORT, our self-service import tool.
Ask questions, pull query results and run tools you have designed across Raiser's Edge NXT and your other applications, from Claude or another AI chat.
Inside a managed integration, AI tidies, classifies and enriches records as they move between systems. Part of SmartSYNC, our managed integration service.
AI reads your column headings and sample rows and suggests the Raiser's Edge NXT field and format for each one. You check, adjust and approve, then SmartIMPORT handles matching, duplicates and a preview before anything lands. Nothing is imported until you approve it. You build and own your import routines, and your configurations stay yours.
Every column matched to a Raiser's Edge NXT field, with dates, currencies and names recognised
Change anything you disagree with before it goes any further
Matching, duplicate detection and a preview before anything lands, as always
Connect Claude or another AI chat to SmartTHING and work with Raiser's Edge NXT and your other applications from the conversation: ask a question, pull a query's results, or run a tool you have designed that does several things at once and can write back to Raiser's Edge NXT. Works with Claude, Chat for Blackbaud AI, ChatGPT and any standards-based AI chat, with OAuth PKCE and other authentication methods supported.
Ask for all donations from last month, or run any Raiser's Edge NXT query, and work with the results in the conversation.
Design a tool once and reuse it. "Find this person's details in Raiser's Edge NXT, pass this information to Mailchimp and tag them for the Onboarding journey" becomes a single command, and it can write back to Raiser's Edge NXT too.
Any application you connect through SmartTHING can be made available to your AI chat.
Ask about your integrations, recent runs and what happened to a record.
Your AI chat talks to SmartSYNC, our integration platform, and SmartSYNC talks to your applications, with our built-in security in place from your ISO 27001 and ISO 9001 certified partner.
Run the SmartSYNC service inside your own Azure infrastructure so your data never leaves your IT environment.
Every application you have connected through SmartTHING is available to your AI chat, using the credentials already in place. There is no separate integration project to run and nothing new for your team to host.
Each connected application is offered to your chat as a set of tools it can call. Ask a question in your own words and the chat picks the right tool, reads what it needs and brings the answer back.
For example, categorise this note as complaint, thank you or enquiry, or read a free-text field and return two structured values.
The assistant applies your instruction to each record as it moves between Raiser's Edge NXT and your other applications, inside a managed integration we configure and monitor with you.
Every AI result is written to the fields you specify and logged like the rest of the integration.
You approve imports and you design what chat tools are allowed to do. Nothing changes in Raiser's Edge NXT unless you asked for it.
Every question asked, tool run and AI result is recorded, under the same ISO 27001 controls as the rest of the platform.
UK, US, Canada and Australia, so your data stays in region. An optional own-server option runs SmartSYNC inside your own Azure environment.
Book a demo or contact our team to talk through how AI could work with your Raiser's Edge NXT data. Not ready for a demo? Ask us for a 15 minute call with one of our Raiser's Edge NXT specialists.
Free for not-for-profit organisations
SmartPASTE
One licence per user. Your details are used only to issue and support your licence, in line with our privacy policy.
Free for not-for-profit organisations
SmartSOCIAL
One licence per user. Your details are used only to issue and support your licence, in line with our privacy policy.