We connect Raiser's Edge NXT to the apps your team already uses, then keep watch: daily monitoring, error resolution and specialist field mapping. You get clean, current data in Raiser's Edge NXT. We handle everything in between.
SmartSYNC is the platform behind every connector we build, from SmartMAILCHIMP and SmartDOTDIGITAL to the Xero, Stripe and Eventbrite connectors alongside them. Each one is a tested, built-for-you integration: two-way where it matters, working through Raiser's Edge NXT tiles and quick tags, already designed data flows other clients like you have needed, and working the way you need it from day one, with no technical knowledge required on your side.
So, for example, want Mailchimp connected? Buy SmartMAILCHIMP. We configure it around you, and we look after it from there.
Built-for-you connectors
SmartMAILCHIMP, SmartDOTDIGITAL and 80+ others, each one two-way where it matters, running multiple data flows, built from what we have learned configuring them for other clients.
Ready for your AI chat
Blackbaud read and write actions, Xero, Dotdigital or any of our 80+ connectors can be made available as tools in Claude and other AI chats. See SmartAI.
How it works
Every deployment starts with people, not software. We configure standard connectors to your Raiser's Edge NXT environment, so data lands the way your database is actually set up.
We map your systems, your Raiser's Edge NXT configuration and your data rules with you, before anything is built.
Our specialists configure the connectors to your environment: field mappings, gift splits, consent handling and matching rules.
We test with your real data structures, review the results with your team and switch on when you are happy.
Daily monitoring and error resolution from then on. When an app changes its API, that is our problem to fix, not yours.
Whatever your supporters do out in the world, the record of it lands in your database, correctly.
Data lands in the right fields, from gift batches, splits and appeals to attributes and Solicit Codes.
Each flow runs the way the task needs, automatically optimised for speed or volume.
GDPR preferences respected in every sync, with intelligent consent and contact-detail handling built in.
Intelligent matching at all levels of constituent data keeps your database clean instead of quietly filling it with duplicates.
Nothing to install and nothing to patch. No desktop software, ever.
Every app you connect can become a tool your AI chat can call, reusing the credentials already in place. No separate integration project to run. This is SmartAI, and it works with what you already have here.
Find out more about SmartAI80+ connectors, each one built because a real organisation needed it. A few of the families:
External transactions reconciled into Raiser's Edge NXT, so your database stays the single source of truth for income.
Shopify · WooCommerce · Stripe · PayPal · Square
Every externally raised donation, fundraising page and registration lands on the constituent record.
JustGiving · Enthuse · Fundraise Up · Evergiving
Audiences kept current, and engagement synced back to the record. True two-way sync available for Mailchimp and DotDigital.
Mailchimp · DotDigital · Campaign Monitor
Registrations, ticketing and attendance flow into Events and Participants automatically.
Eventbrite · Cvent · Zoom
School management systems, alumni networks and volunteer platforms, in step with your database.
iSAMS · Hivebrite · Aluminati
Fundraising revenue synced to the ledgers your finance team already runs, including Financial Edge NXT.
Financial Edge NXT · Xero · QuickBooks
Address validation, email verification and record hygiene, improving the data you already hold.
Loqate · ZeroBounce · Google Address Validation
Everyday workplace utilities that remove admin friction without displacing anything your database does natively.
Gmail · Outlook · Calendly · Google Sheets
Where other departments run a different CRM, we keep Raiser's Edge NXT the fundraising system of record.
Salesforce · Microsoft Dynamics · HubSpot
SmartSYNC is an integration platform in the mould of Power Automate or Zapier. The difference is what it does with your data: it works with Raiser's Edge NXT the way a database administrator would, not a generic add, edit or delete. It checks for duplicates, formats and transforms data, and splits an address, a relationship or a gift into the right fields rather than dropping it in as one block. A single constituent update, done properly, can take eighty or more API calls, work most tools skip in favour of pushing data across as is.
The difference is also who sets it up: specialists with more than twenty years of Blackbaud experience, across Raiser's Edge NXT, Blackbaud CRM, Financial Edge NXT, Grant making and Education Management.
Publicly documented on our live connector inventory, each built because a real organisation needed it
As a Blackbaud Partner Network member throughout
The deepest first-class Blackbaud coverage of any system family on the platform
Bring us the apps your organisation runs. If a connector exists, we will configure it to your environment. If it does not exist yet, we will build it, the same way the whole library was built. And if you would rather build and run your own imports, SmartIMPORT puts that in your hands.
Free for not-for-profit organisations
SmartPASTE
One licence per user. Your details are used only to issue and support your licence, in line with our privacy policy.
Free for not-for-profit organisations
SmartSOCIAL
One licence per user. Your details are used only to issue and support your licence, in line with our privacy policy.