SmartTHING

Fundraise Up and Raiser's Edge NXT integration

Bring every successful Fundraise Up donation into Raiser's Edge NXT as it happens: the donor, the gift, the employer and the tribute, with no spreadsheets in between.

From £1,750 per year
Blackbaud Partner Network member

The integration

What moves, and which way

Every flow is a trigger in Fundraise Up and an action in Raiser's Edge NXT. Here are some of the flows SmartSYNC can run for you, to give you a feel for what lands in your database when someone donates.

Fundraise Up to Raiser's Edge NXT

Trigger

Action

Fundraise Up

Someone donates through one of your Fundraise Up campaigns

Raiser's Edge NXT

They are matched to a constituent, or created as a new one

Name, email, phone and address are updated, the Fundraise Up donor ID is stored on the record, and a note records what changed

Fundraise Up

A one-off donation succeeds

Raiser's Edge NXT

The gift is added to the donor's record

Amount, date, fund, campaign, appeal and package, receipted and acknowledged, referenced to the Fundraise Up donation and filed in a daily batch

Fundraise Up

A donor starts a regular giving plan

Raiser's Edge NXT

A recurring gift is created, with the first payment linked to it

Frequency and start date come from the plan, and each later instalment is added as a payment against the same recurring gift

Fundraise Up

The donation is made on behalf of a company

Raiser's Edge NXT

The employer is matched or created and linked to the donor

An employee and employer relationship is added, and the gift carries a soft credit to the organisation

Fundraise Up

The gift is in memory or in honour of someone, with a person to acknowledge

Raiser's Edge NXT

The acknowledgee becomes a constituent in their own right

Name, email and the address supplied at checkout, so tribute correspondence reaches the right person

Fundraise Up

A gift arrives against a campaign you have mapped

Raiser's Edge NXT

Campaign, appeal, package and fund are set from your mapping

A spreadsheet your team maintains decides where each Fundraise Up campaign lands, and checkout question answers can feed custom fields

The data

What lands in Raiser's Edge NXT

Each Fundraise Up donation carries the donor, the gift, the campaign and the payment, and sometimes an employer or a tribute. SmartSYNC places each part on the right record, using the fields and defaults agreed during onboarding.

Constituent

Name Email and phone Home address Constituent code Fundraise Up donor ID

Gift

Amount and date Fund, campaign, appeal and package Gift subtype and reference Receipt and acknowledgement Daily Fundraise Up batch

Recurring gift

Frequency and start date Amount Linked payments Fundraise Up plan ID

Employer and tribute

Employer as an organisation record Employee and employer relationship Soft credit on the gift Tribute acknowledgee as a constituent

Donors are matched first by the Fundraise Up donor ID stored on their record, then by email, phone and address, so existing supporters are updated rather than duplicated. Only successful donations reach the flow: pending, failed and refunded transactions never create constituents or gifts. Which constituent code, fund, campaign, appeal and package to use are nominated during onboarding, and every constituent the integration touches receives a note recording what changed.

The payoff

Why teams choose it

No more manual imports

Donations reach Raiser's Edge NXT moments after they succeed, with no exports to clean and no imports to run.

Every donor is on the record

Donors, employers and tribute acknowledgees are matched or created as constituents, so your giving history is complete.

Regular giving handled properly

A new plan becomes a recurring gift, and every later instalment lands as a payment against it.

Gifts coded your way

Campaign, appeal, package and fund come from a mapping your team maintains, so routing decisions stay with the people who own them.

An audit trail you can read

Every constituent the integration touches gets a note recording exactly what was added or changed, so your administrators can see what happened and when.

Someone else runs it

Configuration, monitoring and changes are ours to do. Our team has worked with Blackbaud products for more than twenty years.

Resources

Read more before you talk to us

Two things worth knowing before a demo: how the integration is priced, and how far it can be shaped to your requirements.

Pricing

One app or a bundle

The Fundraise Up integration is licensed per year, with a one-off set-up fee. If you run more than one integration with us, multi-app bundles and what they include are on the pricing page.

See pricing

Built around your database

Tried and tested flows, configured to fit

SmartSYNC runs on flows already in use by not-for-profit organisations working in Raiser's Edge NXT, so you are not starting from a blank page. But no two databases are set up the same way. Which constituent code new donors receive, how campaigns map to your funds and appeals, how employers and tributes are handled and which checkout questions feed custom fields are all configured to your requirements during onboarding.

  • Proven flowsAlready running for other Raiser's Edge NXT users
  • Shaped to your setupYour codes, funds, appeals, campaign mapping and exception handling
  • Run by our teamConfigured, monitored and supported on SmartSYNC

Bring your requirements to the demo. We will walk through the flows against your own setup and tell you what is possible.

Questions

Fundraise Up and Raiser's Edge NXT: common questions

Does Fundraise Up still have its own Raiser's Edge NXT integration?

Fundraise Up ended support for its native Raiser's Edge NXT integration in 2026. Our Fundraise Up integration is a managed integration, set up and run by our team on SmartSYNC, that brings each successful donation into Raiser's Edge NXT.

Which donations come across, and how are they batched?

Only successful ones. Pending, failed and refunded transactions never create constituents or gifts. Each gift is receipted and acknowledged, referenced to the Fundraise Up donation, and filed in a daily Fundraise Up batch.

How does it avoid duplicate constituents?

Donors are matched first by the Fundraise Up donor ID stored on their record, then by email, phone and address. Existing supporters are updated rather than duplicated.

Are regular giving plans supported?

Yes. A new plan becomes a recurring gift in Raiser's Edge NXT, with its frequency and start date, and each later instalment is added as a payment against that recurring gift.

How are gifts coded to our campaigns, appeals and funds?

A mapping your team maintains decides where each Fundraise Up campaign lands: campaign, appeal, package and fund. Answers to your checkout questions can also feed custom fields.

What about gifts made by a company, or in memory of someone?

For a company gift, the employer is matched or created as an organisation record, linked to the donor, and given a soft credit on the gift. For a tribute gift, the person to acknowledge becomes a constituent in their own right, so tribute correspondence reaches them.

Can we see what the integration changed?

Yes. Every constituent the integration touches gets a note recording what was added or changed, so your administrators can see what happened and when.

Does data flow back from Raiser's Edge NXT to Fundraise Up?

No. This integration runs one way, from Fundraise Up into Raiser's Edge NXT.

Who sets it up and runs it?

Our team does. Every deployment starts with a consultancy engagement, configured to your Raiser's Edge NXT environment. Once it is live, we monitor it and make any changes you need.

Next steps

See how it would work for you

A 30 minute demo with the SmartTHING team. We show the flows running, talk through how your Raiser's Edge NXT funds, campaigns and codes are set up, and answer your questions.

SmartSYNC

Free for not-for-profit organisations

SmartPASTE

Get your free copy today

One licence per user. Your details are used only to issue and support your licence, in line with our privacy policy.

Free for not-for-profit organisations

SmartSOCIAL

Get your free copy today

One licence per user. Your details are used only to issue and support your licence, in line with our privacy policy.