Clear pricing, published from the start

No hidden rate cards and no surprises later. Prices below are starting points; your official quote is based on your database size and the apps you choose, and we will put it in writing before you commit to anything.

How our pricing works

Simple, per app

One connector links one app to Raiser's Edge NXT. Each connector has its own annual subscription and a standard one-off set-up fee. Your price depends on the size of your database and how many apps you connect, with discounts as you add more.

From

£1,750

per app, per year

Your exact price depends on your record count and the number of apps you connect. We confirm it in a written quote before you commit.

Getting started

One set-up fee, the same for everyone

Every connector comes with our get-you-up-and-running service: three hours of specialist consultancy in which we configure it to your Raiser's Edge NXT environment, test it against your real data structures and switch it on with you.

It is the same fee for every client and every app, so you know it before you ask.

Set-up fee, per app

£500

Includes three hours of specialist configuration, based on standard set-up

What your subscription includes

Support and consultancy, clearly separated

We keep the line clear so there are never surprise invoices, and never surprise renewals either.

Included in every subscription

Support means keeping what you have working

Support when something in your existing set-up stops working
Daily monitoring and error resolution on managed connectors
Fixes when a connected app changes its API
Self-service guides and documentation for common changes
Access to the client portal for requests, guides and invoices

Chargeable consultancy

Consultancy means changing or adding to your set-up

New import routines or flows built for you
Changes you wish us to make to an existing configuration
Additional apps and connectors (each with its own set-up fee)
Training and re-boarding beyond the guides

Many configuration changes can be made yourself, free, using our guides. Where you would rather we did it, we will always quote before any work starts.

Questions about pricing?

Book a demo to see how your apps would connect to Raiser's Edge NXT, or contact us and we will help you choose the right ones and confirm the price in writing.

Book a demo