SmartTHING

Free tool for Raiser's Edge NXT

SmartSOCIAL

See a supporter's LinkedIn profile alongside their constituent record in Raiser's Edge NXT. Free to use, installs from the Chrome Web Store, and works for your whole team.

At a glance

  • Opens a LinkedIn panel beside any individual constituent record
  • Finds the matching profile, or goes straight to a LinkedIn address already on the record
  • Save the profile once and every colleague sees it
  • Live LinkedIn, so you can connect and message as you normally would
  • You only ever see what you could already see logged into LinkedIn
  • Free for not-for-profit organisations, with no time limit
Blackbaud Partner Network member

How it works

LinkedIn, right next to the record

SmartSOCIAL is a browser extension for Google Chrome. Once it is installed and licensed, it works quietly in the background of Raiser's Edge NXT web view.

1

Open a record

Open any individual constituent in Raiser's Edge NXT. The SmartSOCIAL panel slides out from the side of the page, ready to use.

2

Find the profile

If the record already holds a LinkedIn address under Online presence, that profile opens straight away. If not, SmartSOCIAL searches LinkedIn on the constituent's name and you pick the right person.

3

Save it once

Save the profile address to the record and it is there for everyone. The next time any colleague opens that constituent, the same profile is waiting for them.

What you can do

Why fundraising and alumni teams use it

Keep records current

Check a supporter's current employer, role and location against what your database holds, and update the record while it is in front of you.

Reach out without leaving the record

Connect, send a message or look at shared connections in LinkedIn while the constituent record is still open.

Work as a team

One saved link serves the whole office. Everyone can use SmartSOCIAL at the same time, and the more people use it, the more complete your records become.

Nothing leaves your systems

SmartSOCIAL shows you the live LinkedIn page. It does not copy, store or send profile data anywhere, and the extension collects no data about you or your constituents.

Works with your LinkedIn account

You use your own LinkedIn login, so anything your plan lets you do on LinkedIn, you can do in the panel.

Free, with support if you need it

There is no charge and no time limit. Each user needs a free licence, which takes a minute to request, and our UK-based team is on hand if anything needs a nudge.

Good to know

Before you install

Get started

Request your free licence

Four short steps and you are up and running. Start by requesting a licence, then install the extension while you wait.

Set-up steps

  1. 1

    Request a licence

    Fill in the form and we will email your licence username and key.

  2. 2

    Install the extension

    Add SmartSOCIAL NXT to Chrome from the Chrome Web Store.

  3. 3

    Follow the set-up guide

    The set-up guide covers the companion rule, logging into LinkedIn and entering your licence.

  4. 4

    Open a record

    Open any individual constituent in Raiser's Edge NXT and the panel appears.

Free licence request

It takes about a minute. Tell us your name, organisation and platform, and your licence username and key will be emailed to you along with the set-up instructions.

One licence per user. Your details are used only to issue and support your licence, in line with our privacy policy. Already have a licence? Enter it here.

"SmartSOCIAL really is like having a fully-functional LinkedIn profile embedded in NXT, which is very cool. Thank you!"

Daniel Bayer, Advancement Services Specialist

Marymount Manhattan College

Need a hand?

We are here if set-up gets stuck

Most questions are about logging into LinkedIn inside the panel or the companion rule. Email support@smartthing.org and our UK-based team will get you going.

SmartSOCIAL

Free for not-for-profit organisations

SmartSOCIAL

Get your free copy today

One licence per user. Your details are used only to issue and support your licence, in line with our privacy policy.