SmartPREFS: one package with all the tools you need to remain legally compliant when gathering your supporters’ communication preferences into your Blackbaud Raiser’s Edge database.

Ensure you are compliant with DPA and GDPR regulations.

SmartPREFS allows you to sync information gathered from all your online and offline preference expression routes and reliably record them into your core preference area in Raiser’s Edge and Raiser’s Edge NXT. It can also keep an audit trail of where the preference was gathered and when it was archived.

We also supply SmartPREFS add-ons for your website (OLX/BBNC/BBIS) to ensure your forms are compliant as well. These ensure your visitors express a preference either positive or negative without forcing them either way.


Coming soon

SmartPREFS can sync communication preferences for email, phone, no contact and others to the right places in your database records. This is more important than ever, as highlighted by our partner Blackbaud.

It’s simple

We have a wizard in which you specify a mappings from one area of Raiser’s Edge to another. This means you can build up a list of mappings which can then be run with a simple click.


Built as a plugin within the Raiser’s Edge and Raiser’s Edge NXT products. Available to self-hosted customers and coming soon for Blackbaud-hosted customers.


Be prepared for Data Protection spot checks and audits. New legislation is coming soon so there is no time to waste – make sure you are ready with SmartPREFS.


Use SmartPREFS with Blackbaud’s NetCommunity, Online Express or any other system that syncs data to Raiser’s Edge and Raiser’s Edge NXT.


If you have NetCommunity, you can also sync information from Raiser’s Edge (Membership ID, Constituent ID and preference information) to make it available within your NetCommunity website.

Supported Platforms

Under your one PCA predict account we support all the common Blackbaud platforms. If you have any more you wish added to the list please contact our team.

Raiser's Edge

Raiser's Edge NXT

Blackbaud Internet Solutions


Online Express

Get your free trial:

Try this product free for 30 days by filling out the form below. No-obligation to buy: just cancel before the end of the 30-day period if this product is not for you.