Instantly add Gmail and Google Apps emails to your Blackbaud database records with SmartGMAIL.

SmartGMAIL integrates Google Mail Services with Blackbaud Raiser’s Edge 7 and Raiser’s Edge NXT. Covers all Gmail web clients including Google Apps.

Don’t forget that if you use Gmail or Google Apps mail services you can connect them to Microsoft Outlook. That allows you to make use of SmartOUTLOOK with it’s bulk uploads and Blackbaud CRM compatibility.

Demo Videos


When you receive an email, SmartGMAIL enables you to record it as an action in Raiser’s Edge with one click. You can even edit the action BEFORE you save it to your database, and using SmartGMAIL ensures that ALL email text is searchable from within your database.

It's simple

One click and your emails are saved into Raiser’s Edge NXT, Raiser’s Edge 7 or Blackbaud CRM as actions.

Keeps data clean

SmartGMAIL stops errors being entered into your Blackbaud database, preventing costly data cleaning down the line.

It's adaptable

SmartGMAIL can be pre-configured for your entire team but each user can then set their own preferences.

Fundraiser friendly

Enables your whole team, including your fundraisers, to save emails quickly to your database. They can even tag all their emails with their canvasser details.


One of the key features is that ALL email text is searchable from within your database. You can query across all your records for keywords.

Daniel Castro

“SmartGMAIL means we don’t have to leave Gmail to work on our prospects’ data. Not only that – we can update our data quickly and accurately too!”

Daniel Castro
Manager, Prospect Research & Analytics, National Geographic Society
Supported Platforms

We support all the common Blackbaud CRM platforms. If you have another CRM you wish added to the list please contact our team.

Raiser's Edge

Raiser's Edge NXT

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Raiser’s Edge (Database view / Citrix)

You start Raiser’s Edge by logging in via a web page and then launching RE or you have an icon on your desktop in Windows with the letters RE that you click to launch RE

Raiser’s Edge NXT (Browser)

You login to RE NXT through your web browser and use RE within the web browser (without using the Database View link)

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