SmartEMAIL allows you to record sent and received emails with any email system connected to an integration service and is powered by our integration solution SmartSYNC.
This includes numerous email platforms including Gmail, Google Apps, Office 365, Outlook, Yahoo and any with generic POP or IMAP connectors. SmartEMAIL therefore complements our sister products SmartOUTLOOK and SmartGMAIL but is more widely compatible and can be fully automated.
Raiser’s Edge (Database view / Citrix)
You start Raiser’s Edge by logging in via a web page and then launching RE or you have an icon on your desktop in Windows with the letters RE that you click to launch RE.
Raiser’s Edge NXT (Browser)
You login to RE NXT through your web browser and use RE within the web browser (without using the Database View link)
Please indicate whether you are using Chrome or Internet Explorer