Blackbaud Internet Solutions comes with many features ‘out of the box’ but these don’t always work exactly as a client wants or there are some features missing that our clients really need.
This is where SmartTHING comes in. We are the leading Blackbaud partner for Internet Solutions. We build more sites, customisations and tweaks for the product than anyone else.
Our products
Many of our most popular solutions are available for Blackbaud CRM and Internet Solutions. However, if what you are looking for is not here, please get in touch to find out about our consultancy services.
We have created online stores and telethon systems WITHIN Blackbaud’s software. Our products complete, in real-time, your supporters’ addresses and check their bank and credit card details. And we have created numerous website designs through our unique design services.
Consultancy
Optimise your Blackbaud software with tools, plugins and addons from our consulting experts. Leading consultancy team offering the integrations and improvements you’re looking for.
SmartAUTH
SmartAUTH enables any website to check details against Raiser’s Edge or Blackbaud CRM in real time, ensuring the security of your alumni networking.
SmartBANK VALIDATION
SmartBANKVALIDATION validate payments through Online Express, NetCommunity and Internet Solutions payment gateways before they get into your payments system
SmartBANNER
SmartBANNER: add banners to the top of your website to direct your visitors to where you want them to go – update details, donate and more.
SmartCALLHANDLER
With SmartCALLHANDLER your telethon call handlers or supporter services teams have all they need at their fingertips to quickly and accurately take a donation whilst on a phone call.
SmartCREDITCARD VALIDATION
Validate credit card information before it gets to your payments system! Works with payment, donation, membership and event registration forms.
SmartDEFAULTS
SmartDEFAULTS enables you to default and/or hide fields in any NetCommunity, Internet Solutions and Online Express donation, event registration or membership forms.
SmartDESIGN
Create a bespoke website, integrate your existing design with a Blackbaud website design or make your website work on mobiles and tablets: SmartDESIGN.
SmartLOTTERY
Add a simple, economical lottery to your website with SmartLOTTERY. Compatible with Blackbaud Online Express, NetCommunity and Internet Solutions.
SmartSTORE
SmartSTORE integrates a fully functional online shop into your existing Blackbaud website and includes all standard shop features.
SmartTRACK
SmartTRACK uses Google Analytics and Facebook Tracking to find out how your supporters are getting to your Blackbaud donation page
SmartTRANSLATE
Translate the whole of your Blackbaud NetCommunity or Internet Solutions website into any language with SmartTRANSLATE.
SmartZIP
SmartZIP autocompletes domestic or international addresses, ensuring clean data is fed into Blackbaud’s CRM database and websites based on Online Express, Blackbaud NetCommunity or Internet Solutions.
Training
Save time and money with our tailored training solutions on all aspects of Raiser’s Edge, Raiser’s Edge NXT, NetCommunity and Internet Solutions.
“SmartSOCIAL really is like having a fully-functional LinkedIn profile embedded in NXT, which is very cool. Thank you!”
“SmartCALLHANDLER has made a big impact! As it integrates with Blackbaud Payments and all the telethon income is instantly saved in Raiser’s Edge, it makes taking and analysing gifts very easy.”
“No matter where in the world my donors might be, thanks to SmartZIP I’m assured that they have entered accurate and clean address data. “
“SmartGMAIL means we don’t have to leave Gmail to work on our prospects’ data. Not only that – we can update our data quickly and accurately too!”
“We have users saving emails from Outlook and Outlook 365 to Raiser’s Edge NXT and version 7. SmartOUTLOOK helps all these users do that at the click of a button. And at such a reasonable price too!”
“SmartCALLHANDLER: The donation page is working very well and we’ve been able to improve our donation processing time and level of customer service with regards to receipt acknowledgements.”
“We were thrilled to see how SmartTHING seamlessly incorporated the existing look and feel of our website into our donation forms. The design process has greatly improved our donor journey.”
“I would not hesitate in recommending SmartSTORE as a seamless integration between BlackBaud NetCommunity and Raisers’ Edge.”
“SmartTHING has provided us with several great tools to make fundraising (and our lives!) easier. Thanks to SmartTRACK OLX, Google/Facebook/Bing tracking now works seamlessly in Online Express and at an affordable rate too.”
“With SmartGDPR, making our forms GDPR-ready could not have been simpler.”
“We really appreciated SmartTHING’s NetCommunity training which has helped us to support the system in-house.”
Our clients
